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Privacy Policy

The Artificial Plants Shop cares about protecting your data and privacy. This policy is to inform you of how we use and store your personal data. 

How your Information is used and collected.

Your information and data will always be used and stored with confidentiality to provide and maintain service. The information you provide at the point of order or when signing up to our newsletter will be used as below. Here are the specific ways we may use your information.

  • Administer your account
  • Display relevant content
  • Internal Research & Analysis
  • Internal Marketing Service - Newsletters and Promotions. This will allow analytics to track if the emails are being opened and following links on to our site to shop allowing us to tailor our emails to you. Should you require more information on the type of tracking please do contact us. You can be removed from the mailing list at any point.

* Your email address is only added to our mailing list after you have given consent on our website and can be removed easily at any time should you prefer*

 

Data Collected When Ordering

Personal data is collected to process your order. We will not release your name, address, email address or any other information about you to any outside party save to regulatory authorities as required by law.  Our policy is to keep the personal information we receive completely confidential.this will only ever be used solely for internal purposes. We will not share your personal information with any other parties, and we only use cookies to facilitate your order process. If you are concerned about your personal data, you have the right to request access to personal data which we hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. We do not hold card details; these are processed through encrypted methods.

At any point please contact us to opt-out of your data being used for internal marketing from the artificial plants shop. You can also do this in the My Account tab on the website.

Accessing The Data We Hold

Should you wish to access a copy of the personal you have provided is (Know as a Subject Access Request) You may do so by emailing or calling our customer care team who will take you through some security to gain access. We will respond to your request ASAP and always within the statutory 30days. Should we require more information from you to verify your identity to ensure we provide the date to the rightful person the 30 days will start once the information if provided.

Storing Your Information

The information you provided us we will store for no longer than is legally required.

Sharing of Your Information With Third Parties

As part of marketing and delivering the best service we may use carefully selected third parties to process services on our behalf. This would not be for marketing their own products or services. You may request a copy of our third parties by emailing sales@artificialplants.co.uk

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